bape77 Privacy Policy

Purpose of This Policy

This Privacy Policy is issued by bape77 to inform all users of our platform about the personal information management practices we follow. When you register an account, make a deposit, use the live casino, slots, sports betting or any other feature on bape77, you agree to the terms outlined in this policy.

We encourage you to read this entire document carefully. If you have any questions, the bape77 support team is ready to assist you via 24/7 live chat or email in Bahasa Melayu and English.

Personal Identification Information

During account registration or the identity verification process, we may request the following information:

• Full name as stated on your identification card or MyKad
• Date of birth — to verify that you meet the minimum age requirement of 21 years
• Identification card number (MyKad) or passport number
• Current residential address
• An active mobile phone number
• A valid email address

Financial Information

For the purpose of processing deposits and withdrawals, we collect information related to the payment methods you use, including e-wallet usernames, bank account numbers for FPX verification, and information related to cryptocurrency transactions (USDT, BTC, ETH). We do not store your credit card numbers or bank account passwords.

Usage and Activity Data

Our system automatically records the following information while you use the bape77 platform:

• IP address and general location information (not precise)
• Type and version of your web browser and device operating system
• Pages visited, time of visit and session duration
• Betting history, types of games played and bonus activity
• Deposit and withdrawal transaction logs with dates and times

Platform Operations Purposes

Information collected is used for the following purposes:

• Creating and managing your bape77 account
• Processing deposit and withdrawal transactions securely (typical processing time between 15 minutes and 2 hours)
• Verifying your identity to comply with international licensing requirements
• Resolving any enquiries or complaints you submit
• Sending notifications related to your account, promotions and bonuses relevant to you
• Identifying and preventing fraud, money laundering and other unlawful activities

Service Improvement

Usage data and activity patterns are analysed in aggregate (not individually) to help us understand user needs, improve the platform interface, and enhance game offerings such as slots, live casino and sports betting. This analysis helps bape77 deliver a more relevant experience to Malaysian users.

Limits on Information Disclosure

bape77 does not disclose your personal information to third parties except in the following limited situations:

• Payment Service Providers: Payment processors that help us complete transactions via Touch 'n Go eWallet, DuitNow, FPX, ShopeePay and cryptocurrency networks. They are bound by strict confidentiality agreements.
• Regulatory Bodies and Law Enforcement: In situations where we are required by law or court order to disclose certain information.
• Game Software Providers: Third-party game suppliers may receive technical data required to ensure games function correctly, but this does not include personal identification information.

Technical Security Measures

bape77 implements multiple layers of technical security to protect your information:

• 256-bit SSL (Secure Socket Layer) encryption for all data transmissions between your browser and our servers
• Databases that are encrypted and protected by layered firewalls
• An intrusion detection system operating at all times
• Restricted access to personal information — only authorised staff may access your data
• Regular security audits by independent parties to identify and address any vulnerabilities

Data Retention Period

Your personal information is retained for as long as your bape77 account is active or as long as necessary to fulfil the purposes stated in this policy. After an account is closed, we may retain certain records for a period set by international regulatory requirements and applicable laws, particularly in relation to financial records and betting activity.

After the retention period ends, your information will be securely deleted or anonymised.

Types of Cookies We Use

bape77 uses several categories of cookies to ensure the platform functions properly:

• Essential Cookies: Required for basic functions such as maintaining your login session and transaction processing. These cookies cannot be disabled.
• Performance Cookies: Help us understand how users interact with the platform, allowing us to identify pages that need improvement.
• Functional Cookies: Store your preferences such as display language and account settings for a more personalised experience.
• Analytics Cookies: Used in aggregate to analyse usage trends and improve the overall performance of the bape77 platform.

How to Submit a Request

To submit any request related to your privacy rights, please contact the bape77 customer service team via:

• 24/7 live chat available directly on the bape77 platform — in Bahasa Melayu or English
• Email to: [email protected]

We will endeavour to process your request promptly. Some requests may require identity verification first to ensure the security of your account.

Minimum Age Requirement of 21 Years

bape77 strictly does not permit anyone under the age of 21 to register an account or use any service on our platform. This is an absolute requirement that cannot be compromised.

We carry out an age verification process during registration and may request supporting documents such as a MyKad or passport to confirm your age eligibility. If we find that an account has been registered by an underage user, the account will be terminated immediately and any remaining balance may be forfeited in accordance with our terms of service.

Update Process

bape77 reserves the right to amend this Privacy Policy at any time to reflect changes in our business practices, legal requirements or regulatory decisions. Any material changes will be communicated to users via a notification on the platform or by email to the address registered in your account.

The most recent effective date will always be displayed at the top of this document. Continued use of the bape77 platform after the amendment effective date means you accept the updated terms.

Data Protection Officer

For any enquiries, concerns or requests related to this Privacy Policy, you may contact bape77 through the following channels:

• Live Chat: 24/7 support in Malay and English — available directly on the bape77 platform
• Email: [email protected]

Our team is dedicated to ensuring every privacy-related enquiry is handled seriously and professionally. We are committed to responding to every enquiry received.